Whirlpool Duet Washer Drain Pump – The Ultimate Guide to Fixing It

When your home appliances break down like the Whirlpool Duet Washer Drain Pump stops working it is very frustrating.

It is responsible for pumping water out of the washing machine during the spin cycle. In this article, we will explain how it is a crucial component of the machine’s function.

What is The Whirlpool Duet Washer Drain Pump

The Whirlpool washer drain pump

Over time, the drain pump may become clogged with debris or fail due to wear and tear, leading to issues such as water not draining or leaks.

Replacing the drain pump may be necessary in such cases, and it is important to ensure compatibility with the specific model of the Whirlpool Duet washer.

A malfunctioning drain pump can result in the washing machine not draining properly or even leaking water onto the floor.

Whirlpool Duet Washer Drain Pumps are designed to be durable and long-lasting, but they can still fail over time due to wear and tear or clogging from foreign objects.

Fortunately, replacing the drain pump is a straightforward process that can be done by a homeowner with basic tools and mechanical knowledge.

It is important to ensure that the replacement drain pump is compatible with the specific model of the Whirlpool Duet Washer being used.

Regular maintenance and cleaning of the drain pump can help prolong its lifespan and prevent potential issues with the washing machine’s drainage system.

Understanding Appliance Repair Services

Getting your appliances repaired in time by a reliable technician is crucial. In this article, we will dive into the world of appliance repair services, the benefits of repairing appliances, and tips for selecting the right repair service.

Why You Should Repair Your Appliance

  1. Save Money: One of the main reasons to repair appliances is that it is often cheaper than buying a new one.
  2. Save Time: Repairing your appliance can save time and effort in comparison to finding a new one and disposing of the old one.
  3. Reduce Environmental Impact: Repairing an appliance instead of disposing of it is an environmentally friendly option.
Related: Why Does Car Oil Burn and How to Address It

Signs That Your Appliance Needs Repair

  1. Unusual Noises: Unusual noises from your appliances such as grinding, banging, or squeaking can be a sign that they need to be repaired.
  2. Leaking Water: Water leakage from appliances like dishwashers or washing machines is a clear indication that the appliance needs repair.
  3. Inconsistent Performance: If your appliance is not performing consistently or efficiently, it may require repair.

Whirlpool Duet Washer Drain Pump

How to Choose the Right Appliance Repair Service

  1. Experience and Qualification: Look for a company that has experienced and qualified technicians to ensure that your appliances are in safe hands.
  2. Customer Reviews and Ratings: Look for online customer reviews and ratings to assess the reputation of the repair service.
  3. Warranty: Choose a repair service that provides a warranty on their repair work to ensure that you are protected against future malfunctions.

Read Reviews and Ratings

The first step in finding reliable appliance repair services is to read reviews and ratings from previous customers.

Search for the company’s name on Google or Yelp, and look for feedback from people who have used their services.

Pay attention to both positive and negative comments, and use them to gauge the quality of the service.

Check for Certification and Experience

The next step is to verify the company’s certification and experience. Look for certifications from organizations such as the National Appliance Service Technician Certification (NASTeC) or the Professional Service Association (PSA).

Additionally, check how long the company has been in business and whether they have experience with the type of appliance you need to be repaired.

Compare Prices and Warranty Offers

Before choosing a repair service, compare prices and warranty offers from multiple providers.

Make sure to ask about their policies on returning for further repairs or a refund if the initial repair does not solve the problem.

Look for services that offer a warranty on both parts and labor, and check if the warranty covers the same types of repairs for which you need assistance.

Common Appliances That Need Repair

  1. Washing Machines: Common issues with washing machines include failure to spin, water leakage, and faulty drain pumps.
  2. Dryers: Common dryer issues include inadequate heating and unusual noises.
  3. Dishwashers: Common dishwasher issues include water leakage and clogged drains.
Related: What Causes Slab Leaks: Unveiling the Culprits Behind Hidden Water Damage

DIY Appliance Repair Tips

  1. Read the User Manual: The user manual has information on how to maintain and troubleshoot your appliance.
  2. Identify the Problem: Identify the problem with your appliance and research how to fix it.
  3. Tools: Ensure that you have the right tools to repair your appliance.

When you’re dealing with a broken appliance, finding a trustworthy repair service or the right replacement parts can be a daunting task.

This article aims to provide guidance on how to find reliable appliance repair services and genuine replacement parts through online search results.

How to Find Genuine Replacement Parts

Check for OEM Parts

When looking for replacement parts, it is crucial to verify that you are purchasing genuine parts from the manufacturer.

Look for the Original Equipment Manufacturer (OEM) label on the part or packaging, or purchase from authorized dealers such as the manufacturer’s website or an approved retailer.

Search for the Correct Part Number

To ensure you are purchasing the correct part for your appliance, search for the correct part number.

This number is typically located in the appliance’s user manual, but it can also be found through online resources such as the manufacturer’s website or authorized dealer sites.

Compare Prices and Shipping

Once you have verified that you are purchasing genuine parts with the correct part number, compare prices and shipping options from multiple retailers.

Look for sellers that offer competitive pricing, free or low-cost shipping, and a return policy that allows you to return the part if it is not compatible or does not solve the problem.


In conclusion, repairing your appliances has many benefits, including saving money and reducing your environmental impact.

If your appliance needs repair, choose a qualified and experienced repair service, and consider DIY repair if you have the right tools and knowledge.


Video brief: A man explains that the pump is a universal component that is found in many different machines and shared between different brands and that it is a simple synchronous motor that can go in either direction.

He explains how to unscrew the filter to access the debris caught in the filter and the pump itself.

Further, he explains that there is a clamp used to put the hose on, and a little port that might be designed to take two different sizes of other pipes.

Related: Tools and Materials Needed to Fix a Slab Leak

He takes the pump apart to reveal the o-ring that seals it and the impeller itself.


How often should I clean the drain pump filter on my Whirlpool Duet washer?

It is recommended to clean the drain pump filter every six months to ensure the proper functionality of the washer.

How do I access the drain pump filter on my Whirlpool Duet washer?

The drain pump filter is located at the bottom of the front panel of the washer. You can access it by removing the panel and then unscrewing the filter cover.

What should I do if the drain pump on my Whirlpool Duet washer is making a loud noise?

If the drain pump is making a loud noise, it may be clogged with debris. Clean the drain pump filter and check the impeller for any damage.

If the noise persists, it may be necessary to replace the drain pump.

Why is water still in my Whirlpool Duet washer after the cycle is finished?

If there is still water in the washer after the cycle is finished, it may be due to a clogged drain pump or drain hose.

Check the drain pump filter and hose for any obstructions and clean if necessary.

Can I clean the drain pump filter on my Whirlpool Duet washer myself, or should I hire a professional?

Cleaning the drain pump filter is a simple task that can be done by most homeowners.

However, if you are uncomfortable with performing this task yourself or if you are experiencing other issues with your washer, it may be best to hire a professional appliance repair technician.

Is it safe to repair appliances yourself?

DIY appliance repair can be safe if you have the right tools and knowledge.

Can all appliances be repaired?

Most appliances can be repaired, but it depends on the extent of the damage and the availability of replacement parts.


Video brief: A repair technician demonstrates how to replace the drain pump on a Whirlpool Duet washer.

The video provides step-by-step instructions, starting with how to access the pump, followed by how to remove the old pump and install the new one.

The repair technician also provides helpful tips, such as using a towel to catch any excess water that may spill during the process.

The video is informative and easy to follow, making it a valuable resource for anyone looking to replace the drain pump on their Whirlpool Duet washer.